FAQ
Frequently Asked and Questions
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- Who operates this site?
- It is operated by Pioneer Corporation in Japan.
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- Who can we contact for Blu-ray drive products?
- Please contact us by email, info_BDeurope@post.pioneer.co.jp
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- Is the selling price information available?
- Since this site is not an on-line shopping site, the selling price is not available on this site.
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- Is brochure available?
- No. it’s not available.
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- Can I have the inquiry for after-sales service such as product failure and defects?
- Since this site is a product site, aiming at browsing the product details, we cannot respond to inquiries for after-sales service.
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- Can I have the inquiry for technical support and how to operate the products?
- Since this site is a product site, aiming at browsing the product details, we cannot respond to inquiries for the technical related issue.
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- Can I have the inquiry for Pioneer products other than those listed on the site?
- This site is specialized in the Blu-ray drive only, so we cannot answer inquiries about other Pioneer’s related products.